Summary
Work History
Education
Skills
Timeline
Overview
Hi, I’m

Carsten Nelson

Houston
Carsten Nelson

Summary

Dynamic and dedicated Ride Operator at Big Rivers Waterpark, adept at enhancing guest experiences through exceptional customer service and strict adherence to safety procedures. Skilled in efficient ride operations and crowd management, I consistently reduced wait times while maintaining a clean and safe environment, ensuring a memorable visit for all guests.

Energetic and dependable individual with strong attention to safety and customer satisfaction. Familiar with amusement ride mechanics and able to quickly understand and operate complex machinery. Dedicated to creating fun and secure environment for guests.

Developed strong safety protocols and customer service skills in high-energy amusement park environment. Excel at managing operations, ensuring guest safety, and maintaining ride functionality. Seeking to transition into new field where these transferable skills can drive success.

Work History

Big Rivers Waterpark

Ride Operator
04.2024 - 07.2024

Job overview

  • Followed safety procedures for operating, loading, and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning efficient operation techniques to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.

Education

Stephen F. Austin State University
Nacogdoches, TX

Bachelors of Music/Education
05-2028

University Overview

  • Extracurricular Activities: SFA Lumberjack Marching Band

Skills

  • Customer service
  • Safety monitoring
  • Equipment operation
  • Ride operations
  • Safety procedures
  • First aid training
  • Time management
  • Customer assistance
  • Strong work ethic
  • Flexible schedule
  • Ride loading and unloading

Timeline

Ride Operator

Big Rivers Waterpark
04.2024 - 07.2024

Stephen F. Austin State University

Bachelors of Music/Education

Overview

1

3462615175

Carsten Nelson