Carsten Thomas
Belpre,OH
Summary
Highly motivated with a background in business management, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty.
Overview
2
2
years of professional experience
Work History
Business Owner
CT Pressure Washing
Belpre, OH
05.2024 - Current
- Kept records for production, inventory, income, and expenses.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Created marketing and advertising strategies to support revenue goals and promote strategic growth.
- Formed and sustained strategic relationships with clients.
- Negotiated contracts with clients.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Crawl Space Crew Member
Home Improvements Professional Experts
Vincent, OH
01.2023 - 04.2024
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Ensured proper ventilation by installing fans or other mechanical systems when needed.
- Utilized various power tools such as saws, drills, hammers, safely during tasks related to construction projects.
- Worked and communicated efficiently with coworkers.
Education
Associate of Business Management - Business Management
Washington State Community College
Marietta, OH05-2026
Skills
- Customer service
- New business development
- Advertising and marketing
- Entrepreneurial leadership
- Cold calling
- Strong persuasion
- Negotiation
- Follow-up skills
References
Troy Stout - H.I.P.E. inc. Construction
Troystout@hipeinc.com
(304)-991-3346
Timeline
Business Owner
CT Pressure Washing
05.2024 - Current
Crawl Space Crew Member
Home Improvements Professional Experts
01.2023 - 04.2024
Associate of Business Management - Business Management
Washington State Community College