Carsyn Owens
Kansas City,MO
Summary
Professional in service industry with track record of delivering high-quality customer experiences. Effective at managing diverse tasks while ensuring guest satisfaction. Reliable team player who adapts quickly to changing needs and maintains positive attitude. Skilled in communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Field Operations
Picnic Basket Catering Collective
08.2022 - 09.2024
- Facilitated smooth operations during events by managing logistics, including catering coordination and equipment setup.
- Streamlined catering processes for improved efficiency, resulting in timely service at all weddings.
- Enhanced event success by efficiently organizing catering services and managing food presentation.
- Orchestrated catering services for high-profile events, enhancing establishment's reputation for quality and versatility.
- Enhanced presentation skills by assembling intricate buffets and dessert displays for catering events or restaurant settings.
Host/Bar Assistant
T Byrds Tequila & Tacos
11.2022 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and daily specials.
- Maintained bar cleanliness by washing glasses and cocktail shakers.
- Upheld dining room cleanliness by quickly pre-bussing, bussing, spot sweeping and wiping dirty menus.
- Actively stocked beer, liquor bottles, chip baskets, silverware, and togo supplies
- Served food and beverages promptly with focused attention to customer needs.
Server/Lead Server Trainer
Streetcar Grille & Tavern
08.2019 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Lee's Summit West High School
2600 SW Ward Road, Lee's Summit, MO, 6408205.2018
Skills
- Strong Work Ethic
- Teamwork & Collaboration
- Positive and Friendly Attitude
- High-Level Multitasking
- Customer Service & Engagement
Timeline
Host/Bar Assistant
T Byrds Tequila & Tacos
11.2022 - 11.2023
Field Operations
Picnic Basket Catering Collective
08.2022 - 09.2024
Server/Lead Server Trainer
Streetcar Grille & Tavern
08.2019 - 05.2021
High School Diploma -
Lee's Summit West High School
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