Carsyn Ross
Ogden,UT
Summary
Dynamic customer service professional excelling in high-pressure environments. Proven ability to enhance customer satisfaction through clear communication and active listening. Recognized for strong teamwork and multitasking skills, fostering positive client relationships. Committed to integrity and attention to detail in all interactions.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Smiths Food And Drug
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Participated in training programs to enhance product knowledge and customer service skills.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
Crew Member
Costa Vida
08.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean images
Education
High School Diploma -
Weber High School
Pleasant View, UT05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Attention to detail
- Integrity and honesty
Timeline
Customer Service Representative
Smiths Food And Drug
11.2024 - Current
Crew Member
Costa Vida
08.2024 - 10.2024
High School Diploma -
Weber High School
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