Carter Adams
Scottsdale,AZ
Summary
Energetic, well mannered and respected Head Wine Runner boasting skills in foodservice and FOH operations. Hard worker and effective communicator. Reputation for heavy contribution to overall team efforts, customer service and efficiency. Not afraid to fail in pursuit of improvement.
Overview
3
3
years of professional experience
Work History
Cafe Attendant
Village Health Clubs
Paradise Valley, AZ
11.2023 - Current
- Greeted customers, answered questions about menu items and provided recommendations.
- Received orders from customers, accurately entered them into the point of sale system, and collected payment.
- Prepared food and beverages according to customer specifications.
- Stocked shelves with merchandise, restocked supplies when needed, and rotated products as required.
- Maintained a clean and organized workstation while adhering to health and safety standards.
- Organized take-out orders for customers in an efficient manner.
- Assisted in maintaining the overall appearance of the cafe by wiping down counters, tables and chairs after each use.
Wine Runner/Lead Barback
Steak 44
Scottsdale, AZ
10.2022 - Current
- Greeted customers and provided excellent customer service.
- Organized the storeroom to ensure a safe working environment.
- Delivered goods, documents, and parcels to clients in a timely manner.
- Maintain inventory of liquor, wine, beverages, etc. to the need of the restaurant.
- Extensive knowledge in wine vintages and grabbing/opening bottles during service for tables.
- Ensure Bar runs smoothly during service. (Liquor and wine coolers properly stocked)
- Communicate with managers to order necessary inventory.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Engaged inventory control skills to keep careful eye on supplies.
Server Assistant
Steak 44
Scottsdale, AZ
05.2021 - 10.2022
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Checked in with customers throughout their meal to ensure satisfaction.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Resolved customer complaints swiftly and professionally when needed.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Ensured that all utensils were sanitized properly before use.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Assisted in training new server assistants on job responsibilities and procedures.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
Education
Bachelor of Science - Food And Nutrition
Arizona State University
Tempe, AZ05-2025
Skills
- Customer Service
- Deliveries Of Materials
- Order Processing
- Inventory Replenishment
- Patron Relations
- Guest Relations
- Leadership qualities
- Team-Player
- Outgoing Personality
- Calm demeanor
- Stress management
- Quick learner
- Diligent worker
Timeline
Cafe Attendant
Village Health Clubs
11.2023 - Current
Wine Runner/Lead Barback
Steak 44
10.2022 - Current
Server Assistant
Steak 44
05.2021 - 10.2022
Bachelor of Science - Food And Nutrition
Arizona State University