Carter Baetke
Sales
Germantown,TN
Summary
Results-driven Sales Manager aiming to use my mix of Sales, Relationship building, and Academic skills to transition into the Finance Industry. Specialized in not only creating new sales, but continuing to build and maintain relationships with current customers to make sure they're receiving the most from their product. Talented motivator and leader with a hardworking, client-first approach to business.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
General Manager of Sales
Esporta Fitness
Memphis, TN
03.2021 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Exceeded regional membership sales target by 80%.
- Pushed Personal Training revenue to new levels with consistently reaching over 200% of goal.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Held weekly meetings with other club managers to identify techniques to overcome sales obstacles.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Head Personal Trainer
LA Fitness
MEMPHIS, TN
02.2020 - 02.2021
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Drove client retention, managing daily classes and individual sessions.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Served as point of reference for fitness expertise within club.
Personal Trainer/Customer Service Representative
YMCA
Davenport, Iowa
06.2019 - 01.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved operations through consistent hard work and dedication.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Designed specific workout systems for individual clients based on performance ability.
- Recruited new participants each month with expertise in relationship-building and personal training.
Education
Bachelor of Science - Finance
University of Memphis
Memphis, TN 01.2020 - Current
No Degree - Non Degree Seeking
Eastern Iowa Community College District
Davenport, IA 06.2018 - 12.2019
High School Diploma -
Red Hill High School
Bridgeport, IL 08.2012 - 05.2016
Skills
Sales processes
Goal Setting
Product and service sales
Extensive personal network
Sales presentations
Time management
Verbal and written communication
Goals and performance
Relationship building
Timeline
General Manager of Sales
Esporta Fitness
03.2021 - Current
Head Personal Trainer
LA Fitness
02.2020 - 02.2021
Bachelor of Science - Finance
University of Memphis
01.2020 - Current
Personal Trainer/Customer Service Representative
YMCA
06.2019 - 01.2020
No Degree - Non Degree Seeking
Eastern Iowa Community College District
06.2018 - 12.2019
High School Diploma -
Red Hill High School
08.2012 - 05.2016