Carter Gillett
Tampa,FL
Summary
Developed skills in fast-paced retail environment, focusing on team leadership and operational efficiency. Proficient in handling inventory management and ensuring customer satisfaction. Looking to transition into new field, leveraging these transferable skills for continued professional growth.
Overview
4
4
years of professional experience
Work History
Fourth Key Manager
Pet Supermarket
06.2025 - Current
- Perform register accounting, cash reconciliation, and deposit verification
- Oversee store opening and closing procedures
- Ensure adherence to company policies and time-management standards
- Managed inventory levels, ensuring product availability while minimizing waste.
- Resolved customer inquiries and complaints effectively to maintain high satisfaction levels.
- Collaborated with store management to achieve sales targets and increase overall store profitability.
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate
Pet Supermarket
12.2022 - 06.2025
- Customer Service Skills
- Adherence to Policy and Procedures
- Cash Handling
Sales Assistant/ Reservationist
Yacht Starship
06.2022 - 06.2025
- Data Entry to include leads, reservations, and financial ledgers
- Calculating and organizing large deposits
- Customer Service Skills to include in-person, phone, and email correspondence
Education
Bachelor of Science - Finance
University of South Florida
Tampa, FL12.2025
Skills
- Data Analysis & Visualization: Excel, Word, Mac IOS, Workday, Paylocity, Engage
- Goal Setting
- Time Management
- Inventory oversight
- Customer Service
- Retail opening and closing tasks
- Accurate financial transactions
- Goal-driven
- POS operations
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
Timeline
Fourth Key Manager
Pet Supermarket
06.2025 - Current
Sales Associate
Pet Supermarket
12.2022 - 06.2025
Sales Assistant/ Reservationist
Yacht Starship
06.2022 - 06.2025
Bachelor of Science - Finance
University of South Florida