Carter Gowan
Owasso,Oklahoma
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Food and Beverage Server
Olive Garden
09.2023 - Current
- Ensure each guest feels welcome and attended to promptly, catering to their needs throughout their dining experience
- Proactively assess customers' requirements, such as refilling drinks, providing menu recommendations, and addressing any concerns promptly and courteously
- Work closely with fellow servers, kitchen staff, and management to ensure seamless service and resolve any issues efficiently, contributing to a cohesive team environment
Merchandise and Stocking Associate
Sam's Club
12.2022 - 03.2023
- Offer friendly and knowledgeable assistance to customers, suggesting alternatives and locating products to enhance their shopping experience.
- Monitor inventory levels and promptly restock shelves to guarantee optimal product availability and ease of shopping for customers.
- Contribute to store organization and cleanliness, ensuring clear signage and neatly arranged products for a welcoming environment.
Education
Bachelor of Science - Business Administration, Human Resource Management
Western Governors University
Salt Lake City03.2024
High School Diploma -
Owasso High School
Owasso, OK05.2021
Pharmacy Technician
Tulsa Technology Center
Owasso, OK05.2021
Skills
- Customer service
- Guest Satisfaction
- Teamwork
- Adaptability
- Attention to detail
- Technology proficiency
Accomplishments
- Oklahoma Academic Scholar
- National Technical Honor Society
- Life Scout Rank (B.S.A.)
Activities
- Boy Scouts of America (2013-2020)
- Owasso Public Schools Band (2014-2016)
- FCCLA (2016-2017)
- Owasso High School Junior Board (2019-2020)
- HOSA (2020-2021)
Timeline
Food and Beverage Server
Olive Garden
09.2023 - Current
Merchandise and Stocking Associate
Sam's Club
12.2022 - 03.2023
Bachelor of Science - Business Administration, Human Resource Management
Western Governors University
High School Diploma -
Owasso High School
Pharmacy Technician
Tulsa Technology Center
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