Carter Griepentrog
Marshfield,WI
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
4
4
years of professional experience
Work History
Teller
First Choice Credit Union
2022.08 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Monitored and reported suspicious activity in line with bank security policies.
- Educated customers on use of banking website and mobile apps.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Monitored and verified suspicious activity on customer accounts.
- Processed applications for new accounts.
Fast Food Worker
A&W® Restaurants
2020.06 - 2023.01
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Trained newly hired employees on routine tasks and customer service.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Associate of Science - IT
Northcentral Technical College
Wausau, WI12.2024
Skills
- Customer Relationship Building
- Strong Work Ethic
- Analytical Thinking
- Relationship Building and Management
- Accounting Systems and Software
- Stress Tolerance
- Teamwork and Collaboration
- Adaptability and Flexibility
- Organizational Skills
- Attention to Detail
- Problem Solving Abilities
- Data Entry
Timeline
Teller
First Choice Credit Union
2022.08 - Current
Fast Food Worker
A&W® Restaurants
2020.06 - 2023.01
Associate of Science - IT
Northcentral Technical College
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