Summary
Overview
Work History
Education
Skills
Timeline
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Carter Lavering

Sacramento,CA

Summary

Experienced with diagnosing and resolving technical issues efficiently. Strong track record of troubleshooting, problem-solving, and delivering exceptional customer service. Adept at collaborating with teams to achieve optimal results and adapt to changing demands. Skilled in troubleshooting and desktop/server support on Windows, Linux, and Mac systems.

Overview

8
8
years of professional experience

Work History

Operations Technician

KCRA-TV
10.2022 - Current
  • Technical Directing: Operated video switchers and executed live broadcast transitions, ensuring seamless production of live news programming.
  • Audio Operation: Managed mixing consoles to balance sound levels for microphones, remote feeds, and playback, delivering high-quality audio across live and pre-recorded content.
  • Master Control Operation: Monitored multiple on-air signals, verified signal integrity, executed program/playback schedules, and responded to technical issues in real time to maintain broadcast continuity.
  • Robotic Camera Systems: Controlled robotic studio cameras, framed shots, and executed camera moves to support dynamic live productions.
  • Broadcast Workflow Management: Collaborated with producers, directors, and engineering teams to troubleshoot equipment, optimize workflows, and maintain FCC compliance and technical standards.

Delivery Driver

Doordash
07.2021 - 10.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Technical Assistant/Video Editor

Sunrise Community Church
06.2018 - 07.2021
  • Delivered video edits with multiple camera angle choices, titles, graphics, audio and special effects.
  • Installed technical hardware and software in deskside support environment.
  • Maintained knowledge support base regarding hardware, software and equipment warranties and repair needs.
  • Provided technical guidance and support to team members.
  • Assessed, diagnosed and troubleshot malfunctioning hardware and software deployments to support nonstop operations.
  • Recorded information surrounding IT malfunction and failure to assist future rebuilds.

Crew Member

Chipotle Mexican Grill
12.2017 - 04.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Associate of Science - Computer Science

American River College
Sacramento, CA
07.2023

Skills

  • Technical Support and Assistance
  • Fast Learner
  • Performance Evaluation and Optimization
  • Source and Version Control: Git, GitHub
  • System Administration: Windows, MacOS, Linux
  • Strong Communication and Interpersonal Skills
  • Error Identification and Correction
  • Programming Languages: Python, Javascript, C
  • Code Analysis and Development
  • Digital Photography
  • Video Shooting/Editing
  • Complex Problem-Solving

Timeline

Operations Technician

KCRA-TV
10.2022 - Current

Delivery Driver

Doordash
07.2021 - 10.2022

Technical Assistant/Video Editor

Sunrise Community Church
06.2018 - 07.2021

Crew Member

Chipotle Mexican Grill
12.2017 - 04.2018

Associate of Science - Computer Science

American River College

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