Summary
Overview
Work History
Education
Skills
Supplier comments
Languages
Timeline
Generic
Sofiane Khelifati

Sofiane Khelifati

Austin,US

Summary

Test Technician III at Ultra Clean Technology Manufacturer with a strong focus on troubleshooting and high-pressure testing. Demonstrated success in training new hires and driving operational excellence. Analytical problem-solving skills enhance team performance and safety practices. Proficient in Microsoft Office and skilled in interpreting complex schematics.

Overview

8
8
years of professional experience

Work History

Test Technician III

Ultra Clean Technology Manufacturer
09.2023 - Current
  • Conducted helium leak checks on K1S substrates and components, including transducers and valves.
  • Performed inspection, functional testing, and electro-mechanical assembly of gas delivery systems.
  • Executed extensive troubleshooting and corrective actions on failed assemblies and sub-assemblies.
  • Interpreted schematics, blueprints, and diagrams for accurate module testing.
  • Executed high-pressure testing to ensure system integrity.
  • Utilized various mechanical and electrical tools, including multimeter and particle machines.
  • Trained new hires on operational procedures and equipment usage.

Accenture Flex
01.2022 - 06.2023
  • Analyze, investigate, and resolve issues regarding content that is reported for intellectual property at the Digital Rights Operations department.
  • Review and process complaints in Copyright, Trademark, Counterfeit, Ads and High priority.
  • Evaluate, label, and identify patterns in suspicious activity.
  • Create tasks, follow-up on open tickets. Use problem-solving skills to deliver value.
  • Review account details with metrics provided by customer analysis and determine if items meet criteria provided by policies and guidelines.
  • Provide feedback on trends identified in review and suggestions to improve the process and workflows.
  • General data entry related tasks
  • Serve as an advocate for the user community
  • Respond to user inquiries with high quality, speed, empathy, and accuracy
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfill base productivity and quality requirements

Ultra Clean Technology Manufacturer
03.2021 - 07.2021
  • Inspection part.
  • Test leak check with helium (INFICON UL1000 / UL1000 Fab).
  • Packaging part with different method
  • Work in a cleanroom.

Machine operator

Senox manufactures Water gutter
07.2020 - 03.2021
  • Roll Forming Machine product:
  • Inspection production used:
  • Measuring tape
  • Magnetic Angle Meter
  • Packaging.
  • Inventory

Mnf General Laborer Light

Volt office (3M)
Austin, TX
04.2017 - 05.2019
  • 1-Worked in 3M Slim-lock department for 2 years everything had SWPs (Standard Work Procedures) that need to be followed to do the job correctly.
  • Worked on Gel injector and inspected parts.
  • Place liners on gelled pads, this helps the next step at bubble so that the bubbles only adhered to certain parts of the pads.
  • Bubble station quick dip in line glass bubbles and air pressure blows off excess.
  • Attach and peel station. Back paper is peeled off pads and pads are attached to clamshell in an air pressure press.
  • Pack out station, need to check date on computer and add to the counter. Parts are place in bag and sealed place to a box for shipment.
  • All boxes are inspected, weighed and label.
  • Scrap had to be counted and dispose of in proper waste streams. Keep are always clean and neat. Parts needed to be in the right stations and refilled at end of shift.
  • 2- Worked in 710 Pack out and Machine lines for 2years.
  • Machine operator 710 lines
  • Contact: (512)674-6500

Education

Ersay Plastic Arnavutkoy
ISTANBUL, TURKEY
04.2016

IT Management Engineer - Business Data Processing

Abdurrahman Mira College
Bejaia, Algeria
10.2008

Skills

  • Microsoft Office proficiency
  • Adobe Creative Suite expertise
  • Windows and Mac OS knowledge
  • Analytical problem-solving skills
  • Computer configuration and installation
  • Hardware and software troubleshooting
  • Customer service orientation
  • Effective communication skills
  • Technical support assistance
  • Call handling and customer interaction
  • Team motivation and leadership
  • Independent work capability
  • Time management and organization
  • Research and information analysis
  • Safety practices knowledge

Supplier comments

  • Sofiane is a multilingual communicator, proficient in English, Arabic, French, and Berber languages.
  • Has passion for customer service and ownership of the customer experience.
  • Able to effectively tailor communication and style to differing audiences.
  • Able to self-manage and work independently in a fast-paced, constantly changing environment.
  • Thrives on a team where expertise is shared, and feedback is welcomed.
  • Has effective time management including ability to multi-task, organize and prioritize.
  • Able to research and analyze information across multiple tools while talking with customers.
  • Enhance me to use my strong organizational skills and maximize my customer service experience in a challenging environment to achieve corporate goals.

Languages

English (speaking, reading, writing), French (speaking, reading, writing), Arabic (speaking, reading, writing), Berber (speaking, reading, writing)

Timeline

Test Technician III

Ultra Clean Technology Manufacturer
09.2023 - Current

Accenture Flex
01.2022 - 06.2023

Ultra Clean Technology Manufacturer
03.2021 - 07.2021

Machine operator

Senox manufactures Water gutter
07.2020 - 03.2021

Mnf General Laborer Light

Volt office (3M)
04.2017 - 05.2019

Ersay Plastic Arnavutkoy

IT Management Engineer - Business Data Processing

Abdurrahman Mira College

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