Carter List
Tampa,USA
Summary
Dynamic and growth-driven leader with over 4 years of progressive leadership experience at Chick-fil-A. Proven ability to lead high-performing teams, streamline operations, and foster a positive, service-oriented culture. Passionate about leadership development, operational excellence, and creating meaningful community impact. Currently pursuing a degree in Management with a minor in Leadership Studies at the University of Tampa, with the goal of driving innovation and long-term success in business environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Manager
Chick-fil-A
02.2025 - Current
- Provide strategic leadership across all areas of restaurant operations, develop leadership training programs, and collaborate with the Operator to drive long-term growth and team development
Manager
Chick-fil-A
09.2023 - 02.2025
- Oversee daily operations, mentor team leads, and implement strategies to improve efficiency and customer satisfaction
Senior Lead
Chick-fil-A
01.2023 - 09.2023
- Acted as a key decision-maker in management’s absence, guiding team performance and supporting training initiatives
Team Lead
Chick-fil-A
08.2021 - 01.2023
- Supervised team members, ensured adherence to food safety standards, and provided constructive feedback
Team Member
Chick-fil-A
05.2021 - 08.2021
- Delivered excellent customer service, building foundational skills in customer interaction and restaurant operations
Co-Founder
Swift Shine
08.2022 - 08.2023
I took the initiative to start a business from the ground up to help pay for college. Over a year we incurred $5,000 and satisfied over 50 customers. With college on the horizon, we decide to end operations.
Education
BBA - Management
The University of Tampa
Tampa, FL05-2028
Skills
- Operations management
- Strategic planning
- Documentation and reporting
- Talent development
- Organizational improvement
Certification
- ServSafe Food Protection Manager Certification
Chick-fil-A Remarkable Futures Scholarship
2024 and 2025
Awarded two consecutive years for outstanding leadership, academic achievement, and commitment to community service. Selected among thousands of applicants for exemplifying Chick-fil-A’s core values and consistently demonstrating initiative, growth, and a positive impact in the workplace and beyond.
Timeline
Senior Manager
Chick-fil-A
02.2025 - Current
Manager
Chick-fil-A
09.2023 - 02.2025
Senior Lead
Chick-fil-A
01.2023 - 09.2023
Co-Founder
Swift Shine
08.2022 - 08.2023
Team Lead
Chick-fil-A
08.2021 - 01.2023
Team Member
Chick-fil-A
05.2021 - 08.2021
BBA - Management
The University of Tampa
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