Knowledgeable hard worker with several years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents.
Overview
4
4
years of professional experience
Work History
General Manager
SUBWAY®Restaurants
Owatonna, MN
06.2022 - Current
Managed all aspects of daily business operations including staffing, scheduling, inventory control, customer service and sales.
Trained employees on duties, policies and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Shift Leader
Culver's Restaurant
Owatonna, Minnesota
11.2020 - 05.2023
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Assisted in training new employees on shift operations.
Restaurant Waiter
Perkins Family Restaurant
Owatonna, MN
03.2021 - 05.2022
Took accurate food and drink orders, using a POS ordering software system.
Checked on guests during meals to ensure satisfaction with each course.
Greeted customers, provided menus and answered questions about menu items.