Carter Meinhart
Provo,UT
Summary
Experienced professional with strong interpersonal skills, effective time management, and problem-solving expertise seeks a challenging role. Background in customer service, answering telephone calls, and knowledge of medical terminology make me an ideal candidate for the imaging scheduler position.
Overview
3
3
years of professional experience
Work History
Amazon Delivery Driver
Trailblazer Transportation
04.2023 - Current
- Directed calls to customers to troubleshoot issues and update data within the Amazon accounts
- Consistently reviewed my package itinerary to prioritize specific deliveries
- Trained new drivers on the company's delivery process and effective customer service practices
- Achieved exemplary customer delivery feedback while delivering over 300 packages a day.
Call Agent
Engagex
08.2022 - 04.2023
- Recognized and documented trends in customer calls to facilitate process improvements
- Worked within a team to set performance goals which included speaking with 10 customers over the phone per hour and setting 12 appointments per day.
Commercial Pesticide Applicator
Turf Plus
04.2022 - 07.2022
- Implemented a focus on quality of service, resulting in more positive client feedback for our offered services
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
Education
Aviation Science -
Utah Valley University
Orem, UT04.2027
High School -
Robert D. Edgren High School
Misawa, Japan05.2018
Skills
- Team coordination
- Customer service
- Call handling expertise
- Attention to detail
- Flexible problem-solving
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Amazon Delivery Driver
Trailblazer Transportation
04.2023 - Current
Call Agent
Engagex
08.2022 - 04.2023
Commercial Pesticide Applicator
Turf Plus
04.2022 - 07.2022
Aviation Science -
Utah Valley University
High School -
Robert D. Edgren High School
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