Summary
Overview
Work History
Education
Skills
Timeline
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Carter Nava

Seymour ,TN

Summary

Dynamic sales professional with a proven track record at Westgate Resorts, excelling in customer relations and sales strategy development. Skilled in upselling and relationship building, I effectively increased revenue by targeting high-potential accounts while delivering exceptional service and fostering client satisfaction. Proficient in negotiation tactics and complex problem-solving.

Overview

5
5
years of professional experience

Work History

Sales Representative

Westgate Resorts
Gatlinburg, TN
09.2022 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Utilized social media platforms to engage with potential customers and build brand awareness.

Lifeguard

Dollywood's Splash Country
Pigeon Forge, TN
06.2020 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

Education

High School Diploma -

Sevier County High School
Sevierville, TN
05.2021

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Client service
  • Negotiation tactics
  • Objection handling
  • Relationship selling
  • Strategic planning
  • Account management
  • Strategy development
  • Business development

Timeline

Sales Representative

Westgate Resorts
09.2022 - 03.2025

Lifeguard

Dollywood's Splash Country
06.2020 - 08.2024

High School Diploma -

Sevier County High School