Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Carter Nelson

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and ability to sales goals.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Iterable
10.2023 - Current
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients within the enterprise segment
  • Developed business pipeline using cold and warm techniques.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.

Sales Development Representative

MemoryBlue
06.2022 - 10.2023
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Worked with 3 different clients to learn how to sell effectively with different verticals with two clients being in the cyber security space

Social Media Manager & Customer Relations

CSU Surplus Property
06.2021 - 06.2022
  • Create new social media posts daily to drive customer engagement and increased views by 18%
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Regularly update inventory on our website to cater to weekly trends
  • First point of contact for all customers

Processing Intern

Soukup Bush & Associates
01.2021 - 04.2021
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Maintained a relationship with clients to make sure they were being assisted in any avenue they needed
  • Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.

Project Manager

Pro Roofing Colorado
06.2020 - 08.2020
  • Door to door sales of roofing installation around Colorado
  • Running inspections on the roof looking for damage leading to sales
  • Held conversations to explain what we were going to be able to do for them and make sure it was in their best interest
  • If they chose our services, staying on site until the compilation of the job, making sure the job is running smoothly

Education

Relevant Coursework Philosophy; Economic Studies; Composition - Business Administration, Marketing and Sales

Colorado State University (CSU)
Fort Collins, CO
07.2024

Skills

  • Adaptable
  • Pipeline Growth
  • Strategic Outreach
  • Cold Calling
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Time Management
  • Critical Thinking
  • Growth Mindset

Additional Information

Volunteer Work with National sports center for disabled (NSCD), Adapted Recreations Opportunity (ARO)

2005-Present

Timeline

Business Development Representative

Iterable
10.2023 - Current

Sales Development Representative

MemoryBlue
06.2022 - 10.2023

Social Media Manager & Customer Relations

CSU Surplus Property
06.2021 - 06.2022

Processing Intern

Soukup Bush & Associates
01.2021 - 04.2021

Project Manager

Pro Roofing Colorado
06.2020 - 08.2020

Relevant Coursework Philosophy; Economic Studies; Composition - Business Administration, Marketing and Sales

Colorado State University (CSU)
Carter Nelson