Carter Nettell
Hancock,MI
Summary
Dynamic professional with a proven track record at Bonfire @ CFC, excelling in team leadership and problem-solving. Skilled in relationship building and Salesforce, I consistently achieved sales goals and enhanced customer satisfaction. My commitment to operational excellence and employee development has driven significant improvements in team performance and workflow efficiency.
Overview
7
7
years of professional experience
Work History
Manager
Bonfire @ CFC
Houghton , MI
02.2021 - Current
- Managed daily operations and ensured smooth workflow at Bonfire @ CFC.
- Resolved customer concerns promptly to maintain high satisfaction levels.
- Established safety protocols and ensured compliance throughout the workplace.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
Rental Assistant
ERAP Action Housing
07.2021 - 05.2022
- Contacted landlords and tenants through phone and email to facilitate communication.
- Assisted tenants in completing necessary paperwork for rental agreements.
- Provided detailed updates to both landlords and tenants regarding transactions.
- Processed payments exceeding $85 million efficiently and accurately.
Shareholder Engagement Specialist
Innisfree
02.2021 - 07.2021
- Conducted over 240 outbound calls each shift to engage and inform shareholders about voting.
- Provided clear information regarding proxy materials to promote shareholder participation.
- Maintained professionalism while fostering connections with shareholders for effective communication.
- Answered shareholder questions promptly to enhance trust and transparency.
Financial Consultant
NXJ. Marketing
Scottsdale, Arizona
01.2020 - 09.2020
- Specialized in building rapport and connections with potential clients while pitching our investment packages
- Connected with clients to help them start their own businesses
- Sold Investment packages ranging from $25,000-$50,000 which led clients to owning their own business
- Maintained relationships with clients via text, phone, zoom calls
- Hit Sale goals and monthly bonuses every month
- Top seller for the last 6 months
Sales Representative
At&t
Marquette, MI
07.2019 - 12.2019
- Generated accurate quotes and established strategic plans for client engagement.
- Targeted small businesses to acquire new accounts and expand market reach.
- Provided prompt technical advice and assisted with device setups for customers.
- Conducted follow-ups with existing customers to ensure satisfaction with purchases.
- Exhibited professionalism in all interactions with customers and colleagues.
- Achieved consistent sales targets, maximizing commission opportunities.
- Recognized as Top Seller in Michigan for two consecutive months.
- Ranked as Top Seller in Marquette Store for five consecutive months.
Tire Tech
The Tire Shop
Hancock, MI
04.2019 - 07.2019
- Sold and assembled new and used tires to meet customer needs.
- Repaired flat tires to ensure optimal performance.
- Changed valves to enhance tire functionality.
- Cleaned rims to maintain professional appearance of products.
- Maintained garage environment to promote a welcoming atmosphere.
- Followed up with customers to guarantee exceptional safety standards.
Education
High School Diploma - Hancock, MI
Hancock Public High School
Hancock, MI05.2018
Skills
- Public speaking and leadership
- Work ethic
- Problem solving
- Relationship building
- Product expertise
- Quick learning and efficiency
- Salesforce proficiency
- Microsoft Teams usage
- CRM analysis
Timeline
Rental Assistant
ERAP Action Housing
07.2021 - 05.2022
Manager
Bonfire @ CFC
02.2021 - Current
Shareholder Engagement Specialist
Innisfree
02.2021 - 07.2021
Financial Consultant
NXJ. Marketing
01.2020 - 09.2020
Sales Representative
At&t
07.2019 - 12.2019
Tire Tech
The Tire Shop
04.2019 - 07.2019
High School Diploma - Hancock, MI
Hancock Public High School