Carter O’Brien
Scottsdale,AZ
Summary
Reliable individual proudly offering 5+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
4
4
years of professional experience
Work History
Bar Manager
Volanti
09.2020 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Implemented drink prep procedures, significantly reducing wasted stock.
Server
Humble Bistro
09.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Representative
Houzz
01.2020 - 09.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - Sales, Merchandising, And Marketing
Oregon State University
Corvallis, OR06.2019
Skills
- Safe Work Practices
- Strategic Oversight
- Labor Cost Controls
- Verbal and Written Communication
- Suggestive Selling
- Wine and Liquor Expertise
- Front of House Management
Timeline
Server
Humble Bistro
09.2022 - 06.2023
Bar Manager
Volanti
09.2020 - Current
Sales Representative
Houzz
01.2020 - 09.2020
Bachelor of Science - Sales, Merchandising, And Marketing
Oregon State University
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