Carter Reed Matthews
Texarkana,TX
Summary
Personable Customer Service Associate with 2 years of retail sales experience. Well-versed in training team members, monitoring store inventory and processing returns and exchanges. Resourceful problem-solver with dedication to customer satisfaction and superior service. Exceptional at effectively promoting and delivering products and services to customers. Seeking a long-term position to leverage my skills and contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Production Worker
Goodyear Tire & Rubber
08.2024 - Current
- In charge of quality control, and production of sidewalls for tires
- Utilizes a computer system to verify the accuracy of measurements for sidewall production
Customer Service Associate
Lowes Home Improvement Stores
06.2022 - 07.2024
- Provided safe working conditions by maintaining clean and organized work areas per standards
- Providing customers with accurate product information to facilitate sales
- Helped insure that my department hit and exceeded sale's expectations month after month
- Implemented strategies to ensure customer loyalty stayed high
- Demonstrated strong communication to ensure customer needs were met
Education
Bachelor Of Business Administration - Marketing
Texas A&M University
Texarkana, TX05.2024
Skills
- Product knowledge
- Sales closing
- Product and service knowledge
- Product sales
- Product education
- Customer service
- Quality control
Timeline
Production Worker
Goodyear Tire & Rubber
08.2024 - Current
Customer Service Associate
Lowes Home Improvement Stores
06.2022 - 07.2024
Bachelor Of Business Administration - Marketing
Texas A&M University
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