Carter Riley
Byron Center
Summary
Motivated sales professional with a strong work ethic and dedication to exceeding client expectations. Engaged local schools and developed innovative sales strategies to enhance customer retention. Proven ability to align solutions with client needs and foster long-term relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative/Assistant
Text Pledge
Grand Rapids
09.2023 - Current
- Engaged local schools through product promotion and sales discussions.
- Supported launch of text pledge platform, contributing to initial user engagement.
- Conducted interviews and answered phone calls to align candidates with text pledge mission.
Sales Management Trainee
Innovative Client Connections
Grand Rapids
12.2024 - 04.2025
- Advanced to leadership position within 6 months by selling phone plans and training new team members.
- Developed sales strategies to enhance client engagement and retention.
- Assisted in training new team members on sales techniques and product knowledge.
- Conducted market research to identify potential client needs and preferences.
Snow Shoveler
DJ's Landscape Management
Caledonia
11.2022 - 01.2025
- Shoveled snow and applied salt at multiple facilities to maintain clear sidewalks and entrances during winter weather advisories and snow storms.
- Cleared snow from sidewalks and driveways using shovels and snow blowers.
- Collaborated with team members to ensure timely snow removal services.
- Maintained equipment by performing regular checks and minor repairs.
Sales Associate
CarMax
Kentwood
07.2023 - 09.2023
- Identified customer preferences to assist in making informed car-buying decisions.
- Assisted customers in selecting vehicles based on individual preferences and needs.
- Provided detailed information about vehicle features, pricing, and financing options.
- Greeted customers respectfully, ensuring they felt supported in finding the right car.
- Collaborated with team members to maintain an organized and welcoming showroom environment.
Mobile Associate
Best Buy
Grand Rapids
06.2022 - 05.2023
- Helped customers identify optimal plans and rates in mobile department, enhancing customer satisfaction.
- Assisted customers across various departments to address their needs effectively.
- Demonstrated patience and problem-solving skills in front end, ensuring exceptional service for each customer.
Shop Assistant
DJ's Landscape Management
Caledonia
08.2020 - 03.2021
- Assisted customers in selecting plants and landscaping materials.
- Processed transactions and managed cash register operations efficiently.
- Maintained organized inventory of gardening supplies and tools.
- Sharpened lawn mower blades to ensure optimal performance and relocated bags of salt and equipment to maintain organized workspace at DJ's Landscape Management.
Education
none - High school diploma
Caledonia High School
Caledonia, MI05-2021
Skills
- Technical sales
- Sales administration
- Client development
- Sales tools
- Retail sales
- Store operations
- Face-to-face communication
- Regulatory compliance
- Task prioritization
- Transcription
- Greeting customers
- Typing
- Multi-line phone systems
- Sales support
- Google Drive
- Phone etiquette
- Continuous improvement
- Warehouse operations
- Order processing
- Google Docs
- Mobile applications
- Phone communication
- Quality assurance
- Logistics coordination
- Time management
- Talent acquisition
- Inventory
- Computer skills
- Technical knowledge
- Communication
- Network protocols
- Sales
- Sales administration
- IOS
- Customer communication
- Productivity software
- Computer operation
- Microsoft Outlook
- Direct sales
- Customer engagement
- Load & Unload
- Sales management
- Self-direction
- Clean workspace maintenance
- MacOS
- Active listening and feedback
- POS
- Driving
- GPS
- Computer literacy
- Lifting
- Basic math
- Processing cash transactions
- Recruiting
- Leadership
- Salesforce
- Windows
- Client email correspondence
- Customer reception
- Cash handling
- Automotive sales
- Product knowledge
- Sales quoting
- Transportation coordination
- Property management
- Data entry
- Customer service
- Team development
- Office experience
- Grammar
- Experience
- Teamwork
- Interviewing
- Microsoft Word
- Negotiation
- Communication skills
- Patient interaction
- Logistics experience
- Relationship selling
- Upselling
- Work ethic
- Attention to detail
- Workspace organization
- Math
- Retail sales transactions
- CDK
- Writing skills
- Mobile devices
- Relationship building
- Product demos
- Ability to follow instructions
- Closing sales
- Account management
- Organizational skills
- Microsoft Excel
- Box Truck
- Achieving sales targets
- Power tools
- Record keeping
- Inventory control
- Cash register
- CRM system proficiency
- English
- Technology sales
- Counting cash
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales Management Trainee
Innovative Client Connections
12.2024 - 04.2025
Sales Representative/Assistant
Text Pledge
09.2023 - Current
Sales Associate
CarMax
07.2023 - 09.2023
Snow Shoveler
DJ's Landscape Management
11.2022 - 01.2025
Mobile Associate
Best Buy
06.2022 - 05.2023
Shop Assistant
DJ's Landscape Management
08.2020 - 03.2021
none - High school diploma
Caledonia High School