Carter Rinne
Licking ,MO
Summary
Adept at fostering customer engagement and leading teams to excellence, I honed my skills at James River Church, mastering multitasking and adaptability. My background spans from enhancing cafe operations to ensuring safety as a Lifeguard, always prioritizing relationship building and a strong work ethic. My approach has consistently resulted in positive feedback and streamlined processes, showcasing my commitment to reliability and customer service.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Rinne Pharmacy
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Junior High Assistant Basketball Coach
Licking High School
09.2024 - 12.2024
- Led practice sessions with players practicing drills, honing techniques, and scrimmaging to put practiced skills into play.
- Maintained accurate records of player statistics, aiding in strategic decision-making during game planning sessions.
- Managed equipment inventory, securing necessary items for optimal practice sessions and game day preparations.
- Provided constructive feedback to players after games, identifying areas of improvement while also celebrating successes.
Cafe Lead
James River Church
12.2021 - 04.2023
- Conducted regular equipment maintenance checks to prevent unexpected breakdowns that could impact daily operations negatively.
- Managed cash transactions accurately, ensuring proper cash handling procedures were followed at all times.
- Coordinated catering orders for special events, maximizing revenue opportunities for the business.
- Maintained cleanliness of cafe premises, adhering to health and safety regulations for a safe dining experience.
- Collaborated with team members to improve overall cafe operations, resulting in increased efficiency and positive customer feedback.
- Trained new employees on company policies, menu offerings, and best practices for excellent customer service.
- Led team meetings to communicate updates, address concerns, and foster a positive work environment.
- Handled food preparation tasks with strict adherence to hygiene standards, maintaining high-quality offerings consistently.
- Streamlined inventory management for optimal product availability and waste reduction.
Barista
James River Church
08.2021 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Stocking Associate
Walmart
05.2021 - 07.2021
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
Lifeguard
Licking Aquatic Center
05.2019 - 08.2020
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Bachelor Of Business - Business
University of Phoenix
Tempe, AZAssociate Of Arts (Leadership) - Leadership
Evangel University
Springfield, MO05.2021
Skills
- Customer engagement
- Customer service
- Staff leadership
- Team development
- Reliability
- Multitasking
- Adaptability and flexibility
- Relationship building
Timeline
Junior High Assistant Basketball Coach
Licking High School
09.2024 - 12.2024
Pharmacy Technician
Rinne Pharmacy
05.2023 - Current
Cafe Lead
James River Church
12.2021 - 04.2023
Barista
James River Church
08.2021 - 11.2021
Stocking Associate
Walmart
05.2021 - 07.2021
Lifeguard
Licking Aquatic Center
05.2019 - 08.2020
Bachelor Of Business - Business
University of Phoenix
Associate Of Arts (Leadership) - Leadership
Evangel University
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