Overview
Work History
Education
Skills
Websites
References
Activities
Timeline
Generic

Carter Semenchuk

Dayton

Overview

8
8
years of professional experience

Work History

Senior Operations Supervisor

Central Transport
11.2023 - Current
  • Oversee inbound and outbound operations, optimizing labor to hours
  • Communicate with inbound and outbound drivers on dispatch schedule and plan
  • Manage local and inbound drivers along with local dockworkers to achieve optimal picking, sorting, and loading of freight
  • Followed proper DOT and OSHA standards to provide a safe work environment on the dock.

Assistant Manager

Lowe's Home Improvement
Dayton
03.2022 - 09.2023
  • Oversaw specialty departments, addressing expectations and following company protocols
  • Collaborating with department supervisors on departmental sales plans and readjusts focus on underperforming departments
  • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand
  • Managed teams 15+ and held associates accountable for achieving sales and margin goals
  • Driving optimal operational efficiencies and maximizes overall customer satisfaction
  • Rotate between Specialty and Operations assignments for cross-training and development

Department Supervisor

Lowe's
Dayton
03.2019 - 02.2022
  • Supervised daily operations to ensure efficient workflow and customer satisfaction.
  • Trained new employees on store policies and operational procedures.
  • Managed inventory levels and organized stockroom for optimal product availability.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Resolved customer complaints in a timely manner.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Sales Specialist

Lowe's Home Improvement
05.2018 - 04.2019
  • Trusted advisor to customers that resulted in generating over $1 million in sales for the fiscal year of 2019
  • Ranked 7th for sales in the Midwest region for the months of August 2019, December 2019, and April 2020
  • Received the Executive Service Award for outstanding customer service in July 2019
  • Exceptional product and operations knowledge

Education

BA - Psychology

Wilmington College
01-2020

High School Diploma -

Hononegah High School
01-2014

Skills

  • Communication
  • Fast learner
  • Proficient in Microsoft Office
  • Product knowledge
  • Conflict resolution
  • POS Systems
  • CRM Systems
  • Order management
  • Inventory management
  • B2B sales
  • B2C sales
  • Safety training
  • Sales training
  • Conducted interviews
  • Labor optimization
  • Safety compliance
  • Process improvement
  • Problem solving
  • Root-cause analysis

References

Provided upon request

Activities

  • Lambda Chi Alpha, Fraternity Educator, 2016 - 2017
  • Recruitment for Fraternity, 2016 - Alumni
  • Volunteer projects for Feeding America and Relay for Life, 2016 - Alumni

Timeline

Senior Operations Supervisor

Central Transport
11.2023 - Current

Assistant Manager

Lowe's Home Improvement
03.2022 - 09.2023

Department Supervisor

Lowe's
03.2019 - 02.2022

Sales Specialist

Lowe's Home Improvement
05.2018 - 04.2019

BA - Psychology

Wilmington College

High School Diploma -

Hononegah High School
Carter Semenchuk