Carter Semenchuk
Dayton
Overview
8
8
years of professional experience
Work History
Senior Operations Supervisor
Central Transport
11.2023 - Current
- Oversee inbound and outbound operations, optimizing labor to hours
- Communicate with inbound and outbound drivers on dispatch schedule and plan
- Manage local and inbound drivers along with local dockworkers to achieve optimal picking, sorting, and loading of freight
- Followed proper DOT and OSHA standards to provide a safe work environment on the dock.
Assistant Manager
Lowe's Home Improvement
Dayton
03.2022 - 09.2023
- Oversaw specialty departments, addressing expectations and following company protocols
- Collaborating with department supervisors on departmental sales plans and readjusts focus on underperforming departments
- Planning for spikes in sales and ensuring the store has the in-stock position to support the demand
- Managed teams 15+ and held associates accountable for achieving sales and margin goals
- Driving optimal operational efficiencies and maximizes overall customer satisfaction
- Rotate between Specialty and Operations assignments for cross-training and development
Department Supervisor
Lowe's
Dayton
03.2019 - 02.2022
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new employees on store policies and operational procedures.
- Managed inventory levels and organized stockroom for optimal product availability.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Resolved customer complaints in a timely manner.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Sales Specialist
Lowe's Home Improvement
05.2018 - 04.2019
- Trusted advisor to customers that resulted in generating over $1 million in sales for the fiscal year of 2019
- Ranked 7th for sales in the Midwest region for the months of August 2019, December 2019, and April 2020
- Received the Executive Service Award for outstanding customer service in July 2019
- Exceptional product and operations knowledge
Education
BA - Psychology
Wilmington College
01-2020
High School Diploma -
Hononegah High School
01-2014
Skills
- Communication
- Fast learner
- Proficient in Microsoft Office
- Product knowledge
- Conflict resolution
- POS Systems
- CRM Systems
- Order management
- Inventory management
- B2B sales
- B2C sales
- Safety training
- Sales training
- Conducted interviews
- Labor optimization
- Safety compliance
- Process improvement
- Problem solving
- Root-cause analysis
References
Provided upon request
Activities
- Lambda Chi Alpha, Fraternity Educator, 2016 - 2017
- Recruitment for Fraternity, 2016 - Alumni
- Volunteer projects for Feeding America and Relay for Life, 2016 - Alumni
Timeline
Senior Operations Supervisor
Central Transport
11.2023 - Current
Assistant Manager
Lowe's Home Improvement
03.2022 - 09.2023
Department Supervisor
Lowe's
03.2019 - 02.2022
Sales Specialist
Lowe's Home Improvement
05.2018 - 04.2019
BA - Psychology
Wilmington College
High School Diploma -
Hononegah High School