Carter Shulsen

Managed and maintained inventory for the food and beverage department, ensuring optimal stock levels and product freshness. Executed daily replenishment and merchandising processes to create a well-stocked and visually appealing shopping environment. Maintained strict adherence to all food safety and sanitation standards, guaranteeing compliance and product quality. Provided exceptional guest service, proactively assisting customers with product inquiries and ensuring a positive shopping experience.

Responsible for helping customers choose flower arrangements and care for their plants. Maintained knowledge of flower varieties, current pricing, and flower container options. Assisted customers in selecting the right flower containers for their needs. Handled customer inquiries and complaints in a courteous and professional manner. Educated customers on proper care and maintenance of flower containers and plants. Trained new employees on proper handling and care of flowers and foliage.

Responsible for assisting customers with questions and concerns about their leases. Assisted customers with making payments on their lease. Required to understand how to navigate lease management system and other online services. Required to have understanding of other departments and services in order to be able to properly transfer customer calls.