Carter Smith
Lehi,UT
Summary
Strategic Account Executive with proven success in increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Account Executive
Podium
Lehi, UT
01.2024 - Current
- Cultivated relationships with key decision-makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Identified customer needs and provided tailored solutions.
- Maintained accurate records of all sales activities using CRM software systems.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Development Representative
Podium
Lehi, UT
07.2023 - 12.2023
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Maintained an up-to-date database of prospects and clients.
- Provided timely follow-up after initial contact for further customer engagement.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Maintained communication with account executives to facilitate development of sales opportunities.
Sales Development Representative
Helpside
Lindon, UT
06.2022 - 08.2022
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Provided timely follow-up after initial contact for further customer engagement.
- Prepared weekly reports on sales activity for management review.
- Tracked progress against goals using CRM software programs such as Salesforce.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Maintained communication with account executives to facilitate development of sales opportunities.
Education
Bachelor of Science - Human Development And Family Studies
Brigham Young University
Provo, UT06-2023
Skills
- Records Maintenance
- Sales Proposal Creation
- Customer Communication
- Persuasive Communication Expertise
- Client Rapport Building
- Excellent Communication Skills
- Client Meetings
- Client Relations
- Customer Rapport
- Leads Prospecting
- Sales Closing
- Closing Deals
- Demonstrating Products
- Customer Research
- Inside And Outside Sales
Accomplishments
- All WCC Honorable Mention
- Top Account Executive of the Month
- Top Sales Development Representative of the year 2023
Timeline
Account Executive
Podium
01.2024 - Current
Sales Development Representative
Podium
07.2023 - 12.2023
Sales Development Representative
Helpside
06.2022 - 08.2022
Bachelor of Science - Human Development And Family Studies
Brigham Young University
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