Raegan Christianson
Stanley,Wisconsin
Summary
At Thorpedo, I excelled in a high-pressure environment, showcasing my strong multitasking abilities and exceptional customer service skills. My proactive approach to team collaboration and ability to quickly adapt to new menu items significantly enhanced guest satisfaction. I effectively managed cash transactions and built rapport with regular customers, demonstrating both hard and soft skills crucial for the role.
Overview
3
3
years of professional experience
Work History
Waitress
Thorpedo
08.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Arts - Elementary Education
Chippewa Valley Technical College
Eau Claire, WI05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
Thorpedo
08.2022 - Current
Associate of Arts - Elementary Education
Chippewa Valley Technical College
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