Cary Callahan
Palm Harbor,FL
Summary
Proficient in task execution with a strong focus on engagement and satisfaction. Committed to streamlining processes while maintaining an organized and positive demeanor in high-paced environments. Results-driven professional with a versatile background in automotive sales, finance, and customer service, encouraging strong relationships and assisting colleagues effectively.
Overview
16
16
years of professional experience
Work History
Audi Brand Specialist
Audi Clearwater
Clearwater, Florida
08.2022 - Current
- Assisted customers in selecting vehicles aligned with needs and preferences.
- Maintained comprehensive knowledge of inventory and evolving automotive trends.
- Demonstrated vehicle features to enhance customer understanding and engagement.
- Collaborated with finance team to streamline customer loan application processes.
- Engaged customers through follow-up calls to ensure post-purchase satisfaction.
- Provided management with insights on customer preferences and market demands.
- Provided internet customers with any information needed to purchase a vehicle prior to arrival at the dealership
Toyota Brand Specialist
New Country Toyota of Saratoga Springs NY
Saratoga Springs , NY
06.2010 - 06.2021
- Developed brand strategies to enhance customer engagement and awareness.
- Managed social media accounts to promote brand visibility and interaction.
- Assisted in organizing promotional events to strengthen community relations.
- Trained new hires on brand features and benefits and customer service best practices.
- Created and managed relationships with customers, vendors, and partners to build brand loyalty.
- Responded quickly to customer inquiries regarding products or services via phone calls, emails, or social media messages.
Skills
- Phone etiquette and visitor assistance
- Multitasking in fast-paced environments
- Task organization and management
- Independent work and teamwork
- Effective communication skills
- Positive attitude and calm demeanor
- Customer service excellence
- Time management and reliability
Accomplishments
- An accolade that I most recently received is being chosen to attend a conference in Munich Germany where Audi has it's roots and where the group headquarters are located. It was a week long event where we attended educational training and invited to the factory where Audi is manufactured and to experience these events by invitation only
Timeline
Audi Brand Specialist
Audi Clearwater
08.2022 - Current
Toyota Brand Specialist
New Country Toyota of Saratoga Springs NY
06.2010 - 06.2021