Vicente Fabre
Acworth,GA
Summary
Dynamic Audi Brand Specialist with a proven track record at Audi Marietta, excelling in client retention and effective communication. Top sales the past 5 years at Audi Marietta.
Leveraged automotive expertise to enhance customer satisfaction and consistently exceed sales targets. Skilled in negotiation and tailored product demonstrations, fostering brand loyalty and driving dealership revenue growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Audi Brand Specialist
Audi Marietta
06.2017 - Current
- Educated customers on Audi product features and benefits, enhancing overall customer experience.
- Developed and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty.
- Collaborated with sales team to implement promotional strategies, increasing engagement and driving sales growth.
- Developed strong relationships with clients by maintaining regular communication and addressing concerns promptly.
- Collaborated with service department staff to provide seamless support for maintenance appointments and repairs.
- Increased repeat business by fostering a positive customer experience throughout the entire sales process.
- Provided personalized vehicle walk-throughs upon delivery, ensuring clients understood all features before driving off the lot.
- Managed pricing negotiations and highly efficient sales processes.
- Conducted follow-up calls after each sale, ensuring customer satisfaction and addressing any unresolved issues.
- Developed custom quotes for clients, considering various factors such as trade-ins, promotional offers, and available financing options.
- Maintained up-to-date knowledge of Audi products, technology advancements, and market trends through ongoing training sessions.
- Coordinated test drives for prospective buyers, tailoring routes based on their preferences and desired vehicle capabilities demonstration.
- Managed customer information within CRM software accurately, streamlining communication between departments as needed.
Audi Brand Specialist
Audi North Atlanta
03.2015 - 06.2017
- Boosted customer satisfaction by providing knowledgeable guidance on Audi vehicle features and benefits.
- Enhanced sales performance by conducting thorough product demonstrations tailored to individual client needs.
- Stayed up to date on all available new and pre-owned vehicles on lot.
- Consulted with customers to assess needs, determine budget, and describe vehicle options.
- Improved overall buying experience through thoughtful listening skills that allowed me to identify specific client needs quickly.
- Contributed to dealership revenue growth by consistently meeting or exceeding monthly sales targets.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Applied Science - Business Administration
Florida International University
Miami, FL12-2014
Skills
- Effective verbal communication
- Automotive industry expertise
- Competitor awareness
- Negotiation techniques
- Client retention strategies
- Goal oriented approach
- Brand loyalty
- Brand ambassador
- Goal oriented
Certification
- Audi Certified
- Top dealership awards for sales and employee of the month.
- Recognition for Audi for top 50.
Top Sales
Named top sales for dealership the last 5 years.
Audi top 50 sales in USA.
Employee of the month award.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Audi Brand Specialist
Audi Marietta
06.2017 - Current
Audi Brand Specialist
Audi North Atlanta
03.2015 - 06.2017
Associate of Applied Science - Business Administration
Florida International University