Cary Gerson

• Performed quality control inspections on phases of field operations.
• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
• Developed and implemented processes and strategies to achieve operational goals.
• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.

Floor trader of energy products and metals futures and options on futures. On an average day trading of millions of dollars in futures contracts would flow through the business.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
• Cultivated strong relationships with external partners to foster collaboration and maximize resources.
• Reduced operational costs through strategic cost management initiatives.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.