Cary Maitland
Watertown,NY
Summary
Dedicated Hearing Care Coordinator with a proven track record at East Coast Audiology and Physical Therapy, adept in documentation and patient care. Excelled in fostering multidisciplinary team collaboration and enhancing care plan effectiveness, leading to significant patient satisfaction. Skilled in medical terminology and renowned for exceptional customer service and professionalism, ensuring optimal health outcomes.
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
13
13
years of professional experience
Work History
Hearing Care Coordinator
East Coast Audiology and Physical Therapy
02.2012 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Contributed to the development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
Education
No Degree - Retail Marketing
Jefferson Community College
Watertown NY05-1994
Skills
- Documentation
- Medical terminology understanding
- Documentation proficiency
- Multidisciplinary team collaboration
- Organizational standards
- Profit improvements
- Customer Service
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Professionalism
- Goal attainment
Timeline
Hearing Care Coordinator
East Coast Audiology and Physical Therapy
02.2012 - Current
No Degree - Retail Marketing
Jefferson Community College
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