Caryn Lupo

• Greet patients upon arrival and check in for appointment
• Answer multi-line phone system and direct patients to appropriate department
• Collect copayments and rectify cash drawer daily
• Verify medical insurance, patient demographics, & contacts
• Monitor incoming fax machine for lab work, reports, test results and distribute to appropriate doctor

• Greeted customers and provided them with information regarding the store's services and products.
• Assisted customers in finding items within the store.
• Provided customer service support to ensure a positive shopping experience.

Updates customer profiles and

tracks unresolved issues

Partners with management to

deliver timely solutions

Ensures customers have

a seamless experience

Manages busy daily customer

calls, answers customer

questions, clarifies product

offerings, works to resolve

account issues

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services
• Greeted daily visitors and directed to appropriate departments
• Consistently met and exceeded sales goals
• Communicates with buying teams on trends and successes