Caryn Sigmund
Rockford,IL
Summary
Adept at maintaining confidentiality and streamlining operations, I boosted customer satisfaction at Crimson Ridge through exceptional service and efficient problem-solving.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Office Manager
Crimson Ridge
08.2017 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Pandora Sales Associate
Crimson Ridge
11.2012 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Visual Merchandiser
Kohls Department Store
09.2007 - 10.2014
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Education
High School Diploma -
Churchill High School
Livonia, MI06-1984
Skills
- Clear oral/written communication
- Highly Organized, Detail Oriented
- Multitasking Abilities
- Professionalism
- Reliability
- Problem-solving abilities
- Time management abilities
- Microsoft Office Suite and Quick Books proficency
Timeline
Office Manager
Crimson Ridge
08.2017 - 12.2023
Pandora Sales Associate
Crimson Ridge
11.2012 - 07.2017
Visual Merchandiser
Kohls Department Store
09.2007 - 10.2014
High School Diploma -
Churchill High School
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