Casandra Matos
Spring Valley,NY
Summary
Compassionate health career professional dedicated to providing exceptional support to individuals in need. Demonstrates strong interpersonal skills and a commitment to patient advocacy, with a proven ability to work collaboratively in diverse healthcare settings. Core competencies include effective communication, problem-solving, and teamwork. Aiming to further develop expertise in health services while making a meaningful impact on community well-being.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Refuah Health Center
Spring Valley, NY
01.2022 - Current
- Processed patient check-ins.
- Managed and arranged appointment times efficiently.
- Managed inbound calls effectively.
- Handled paperwork by scanning and shredding.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Patient Greeter
Refuah Health Center
Spring Valley, NY
11.2021 - 12.2021
- Welcomed patients.
- Supplied protective face coverings to staff and visitors.
- Guided patients to appropriate departments clearly and efficiently.
Receptionist
James Lopez, CPA
Valley Cottage, NY
07.2021 - 09.2021
- Handled electronic documentation and phone inquiries.
Education
High School Diploma -
Ramapo High School
Spring Valley, NY06-2022
High School Diploma -
Rockland Boces
Nyack, NY06-2022
Skills
- Professional telephone communication
- Assist with a physical exam
- Measure vital signs, height and weight, intake and output
- Able to position, transfer, transport, and ambulate with/without assistive devices
- Daily living assistance
- Bed making
- Bowel and bladder elimination assistance
- Serve meal trays and feed patients
- Assist and perform passive range of motion exercises
- Records pertinent data and reports to the appropriate sources
References
References available upon request.
Timeline
Medical Receptionist
Refuah Health Center
01.2022 - Current
Patient Greeter
Refuah Health Center
11.2021 - 12.2021
Receptionist
James Lopez, CPA
07.2021 - 09.2021
High School Diploma -
Ramapo High School
High School Diploma -
Rockland Boces
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