Linda Mikula
Riverside,NJ
Summary
Dynamic medical professional with extensive experience. Excelling in front desk operations and appointment scheduling. Proven ability to enhance team efficiency and resolve complex billing issues, leveraging strong communication skills and in-depth knowledge of medical insurance. Committed to maintaining patient confidentiality and optimizing office workflows.
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Pennsylvania Dermatology Group
10.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Operations Team Leader
Acclara Solutions Inc.
11.2018 - 10.2022
- Resolving high dollar accounts with accuracy as well as leading my team to do the same.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Optimized team performance, providing clear guidance and setting achievable goals.
Medical Biller
Maximum Performance Billing Service
12.2006 - 11.2018
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Education
Associate of Science - Medical Office Management
National School of Health
Philadelphia, PA05-1990
Skills
- Front desk operations
- Professional telephone communication
- Appointment scheduling
- Medical terminology
- Office administration
- knowledge of Medical Insurance and billing
Timeline
Medical Receptionist
Pennsylvania Dermatology Group
10.2022 - Current
Operations Team Leader
Acclara Solutions Inc.
11.2018 - 10.2022
Medical Biller
Maximum Performance Billing Service
12.2006 - 11.2018
Associate of Science - Medical Office Management
National School of Health
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