Dynamic professional with extensive experience in accounts management and customer service. Known for strong relationship-building skills and effective communication, successfully implementing process improvements that enhance operational efficiency and customer satisfaction.
Work History
Account Executive - Payables and Receivables
1 Year 11 Months
Gardner Oil | 10.2024 - Current
Managed daily accounts payable and receivable processes to ensure timely transactions.
Implemented process improvements that enhanced efficiency in invoice processing and payment approvals.
Collaborated with cross-functional teams to streamline billing procedures and improve cash flow.
Reconciled financial statements to maintain accuracy and consistency in record-keeping.
Trained staff on best practices for managing payables and receivables workflows effectively.
Owner
2 Years 3 Months
Rossana's Taqueria | 06.2024 - Current
Managed daily operations to ensure efficient service and customer satisfaction.
Developed and implemented new menu items based on customer feedback and market trends.
Oversaw inventory management, including ordering supplies and reducing waste.
Trained and mentored staff in food preparation techniques and customer service standards.
Ensured compliance with health regulations and maintained cleanliness standards throughout the establishment.
Sales Associate
3 Months
Once Upon A Child Franchise | 01.2024 - 04.2024
Assisted customers in finding desired products, enhancing shopping experience and promoting customer satisfaction.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
Trained new staff on sales techniques and operational procedures, fostering team development and consistency.
Maintained store organization and cleanliness, contributing to positive store environment and inventory management.
Opening the store, managing cash levels, and handling bank deposits requires strict adherence to security protocols and financial accuracy.