CASANDRA SADBERRY
Katy,TX
Summary
Accounts receivable professional with a strong record supporting 25+ HOA communities through payment posting, reconciliation, and billing follow-up. Known for accurate cash resolution, audit-ready documentation, and clear communication that improved workflow efficiency and strengthened client service.
Overview
12
12
years of professional experience
Work History
ARCHITECTURAL REVIEW SUPERVISOR
INFRAMARK
Katy, TX
10.2023 - 03.2026
- Coordinated daily operations and project workflows, ensuring seamless support for 200+ communities.
- Directed project timelines, task assignments, and quality control measures to improve delivery accuracy.
- Maintained alignment across departments and HOA boards through structured communication, facilitating timely updates.
- Acted as escalation liaison, delivering timely resolutions and improving client satisfaction.
- Partnered with IT and leadership to troubleshoot system issues, improving overall workflow efficiency.
- Developed standardized documentation and training resources to streamline processes
SR ACCOUNTS RECEIVABLE SPECIALIST
INFRAMARK
Katy, TX
01.2015 - 10.2023
- Managed end-to-end AR workflows for 25+ HOA communities exceeding 1,000 units each.
- Posted daily cash payments, including checks and credit card transactions, for homeowners, developers, and builders with 100% accuracy.
- Resolved unapplied and misapplied payments through detailed account review and reconciliation.
- Executed adjustments, credits, and refunds in compliance with company and regulatory guidelines, maintaining financial integrity.
- Prepared annual assessment statements for upcoming fiscal cycles as part of invoicing team, ensuring timely and accurate billing.
- Investigated non-payment issues to prevent future delinquencies and maintained audit-ready documentation.
- Supported month-end close through reconciliations, reporting, and documentation verification.
- Clarified complex issues for cross-functional teams, enhancing operational accuracy and facilitating smooth workflows.
HUMAN RESOURCE COORDINATOR
RIGNET
Houston, TX
06.2014 - 01.2015
- Coordinated onboarding and offboarding processes for RIGNET employees
- Streamlined HR operations workflows, improving benefits administration processes.
- Maintained accuracy and security of confidential HR documentation and digital records, supporting organizational integrity.
- Updated and organized employee records in secure HR systems. and HR files in confidential systems
- Supported benefits enrollment and routine employee questions
Education
MBA - Human Resource Management
Keller Graduate School of Management/Devry University
Houston, TXBBA - Business Management
University of Texas At Arlington
Arlington, TXSkills
- Customer account management
- Invoice processing
- Payment posting and refunds
- Cash resolution and reconciliation
- Billing follow-up
- Compliance documentation
- Microsoft Office proficiency
- SAP expertise
- Workday knowledge
- Community project coordination
- HOA governance understanding
- Analytical problem-solving
- Analytical Thinking & Problem-solving
- HOA
Personal Information
Title: ACCOUNTS RECEIVABLE PROFESSIONAL
Timeline
ARCHITECTURAL REVIEW SUPERVISOR
INFRAMARK
10.2023 - 03.2026
SR ACCOUNTS RECEIVABLE SPECIALIST
INFRAMARK
01.2015 - 10.2023
HUMAN RESOURCE COORDINATOR
RIGNET
06.2014 - 01.2015
MBA - Human Resource Management
Keller Graduate School of Management/Devry University
BBA - Business Management
University of Texas At Arlington