Casandra Thieleman
Moyock,NC
Summary
Altruistic Team Lead-Telephonic RN with 12 years of healthcare industry success. Guided patients through process of receiving medical attention, handling case files and advising on nature of condition and need for physician consultation. Dedicated to restoring health and improving quality of life.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of coworkers in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Telephone Triage Nurse (Team Lead)-247 Advocacy
CorVel Corporation
05.2016 - Current
- Perform as Team Lead nurse to assist the Supervisor with managing staff nurses and administrative tasks
- Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
- Worked with a number of computer systems including Windows Products (Outlook, Skype), CareMC, Shiftboard, SharePoint, Microsoft Teams.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
Medical-Surgical Specialty
Trustaff Travel Nursing
05.2014 - 05.2016
- Provide quality nursing care to a patient load ranging from 4-8 patients after brief orientation
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Provide wound care per hospital policy and procedure
- Meditech documenting system.
Emergency Department
NursesRX Travel Nursing
11.2015 - 05.2016
- Work at assigned hospitals for 13-21 week contracts
- 3-4:1 Patient to Nurse ratio.
Emergency Department
Southampton Memorial Hospital
06.2015 - 09.2015
- Care for patients in a timely and efficient manner in an emergency care setting
- 3-4:1 Patient to nurse ratio.
Medical Surgical/Tele
Mary Washington Hospital (Fredericksburg, VA)
03.2015 - 05.2015
PCU/Stepdown Unit
Piedmont Community Hosptial (Rock Hill, SC)
01.2015 - 03.2015
Staffing Resource Office/Float Pool
University of Virginia Hospital (Charlottesville, VA)
10.2014 - 12.2014
Progressive Care Unit-Telemetry
Reston Hospital Center (Reston, VA)
07.2014 - 10.2014
2-Front Medical Surgical Unit
Chippenham Hospital (Richmond, VA)
05.2014 - 07.2014
Medical-Surgical Unit with ER Float
LewisGale-Pulaski
04.2013 - 06.2014
- Provide quality and efficient nursing care to a patient load ranging from 4-8 patients
- Infuse blood products, IV piggybacks, and IV push medications per protocol
- Meditech documenting system.
3-West Medical-Surgical Unit
Bluefield Regional Medical Center
02.2012 - 12.2012
- Provide quality and efficient nursing care to a patient load ranging from 4-12 patients
- Infuse autologous blood transfusions to joint replacement patients.
Cardiac Step-Down Unit
Albemarle Hospital
10.2011 - 02.2012
- Provide patient care with a 5/4:1 patient to nurse ratio, as per hospital specific protocol
- Administer cardiac IV push medications and cardiac drips per hospital specific protocol.
Mollen Immunization Clinics
08.2011 - 10.2011
Education
Associate of Applied Science Degree in Registered Nursing - Nursing
Medical Careers Institute
Virginia Beach, VA05.2011
Completed Certified Nurse Aide Program -
NC Dept. of Health Professions
06.2008
Skills
- Evidence-Based Protocols
- Patient Instruction
- Health Incident Triage
- Initial Injury Intake
- Incident Follow up
- Symptom Assessment
- Quality Assurance
- Interpersonal Skills
- Multitasking
- Conflict Resolution
- Patient Education
- Clinical Assessment
Certification
- NC RN License (Compact Licensure), 07/31/2024
- Licensed as an RN in All 50 United States, Varies
- NASM Certified Wellness Coach
- NCLEX-RN North Carolina, 07/31/2012
Timeline
Telephone Triage Nurse (Team Lead)-247 Advocacy
CorVel Corporation
05.2016 - Current
Emergency Department
NursesRX Travel Nursing
11.2015 - 05.2016
Emergency Department
Southampton Memorial Hospital
06.2015 - 09.2015
Medical Surgical/Tele
Mary Washington Hospital (Fredericksburg, VA)
03.2015 - 05.2015
PCU/Stepdown Unit
Piedmont Community Hosptial (Rock Hill, SC)
01.2015 - 03.2015
Staffing Resource Office/Float Pool
University of Virginia Hospital (Charlottesville, VA)
10.2014 - 12.2014
Progressive Care Unit-Telemetry
Reston Hospital Center (Reston, VA)
07.2014 - 10.2014
Medical-Surgical Specialty
Trustaff Travel Nursing
05.2014 - 05.2016
2-Front Medical Surgical Unit
Chippenham Hospital (Richmond, VA)
05.2014 - 07.2014
Medical-Surgical Unit with ER Float
LewisGale-Pulaski
04.2013 - 06.2014
3-West Medical-Surgical Unit
Bluefield Regional Medical Center
02.2012 - 12.2012
Cardiac Step-Down Unit
Albemarle Hospital
10.2011 - 02.2012
Mollen Immunization Clinics
08.2011 - 10.2011
Associate of Applied Science Degree in Registered Nursing - Nursing
Medical Careers Institute
Completed Certified Nurse Aide Program -
NC Dept. of Health Professions
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