Dedicated Telephone Triage Registered Nurse with expertise in clinical assessment and patient education. Committed to enhancing patient outcomes through effective collaboration and detail orientation. Ambulatory Care certified and current member of Rush Telephone Triage sub-committee.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Telephone Triage Registered Nurse
Rush Copley Medical Center
Aurora, Illinois
08.2008 - Current
Conducted detailed assessments of patient conditions to prioritize urgent care needs and enhance patient outcomes.
Educated patients on preventive health measures to promote healthier lifestyles and reduce health risks.
Trained new staff effectively on triage protocols and communication techniques.
Collaborated with interdisciplinary teams to ensure comprehensive advocacy for patient needs and improve care coordination.
Provided clear information regarding care options and medications for patients and caregivers.
Implemented rigorous safety measures by confirming medication dosages before administration.
Documented all patient interactions accurately in electronic medical records.
Developed health education materials to facilitate better understanding among patients.
Critical Care Registered Nurse
Provena Mercy Medical Center
Aurora, Illinois
02.1999 - 09.2007
Managed emergency situations by executing life-saving interventions swiftly.
Provided direct nursing care to critically ill patients in compliance with policies and standards.
Collaborated with interdisciplinary teams to improve patient management outcomes, ensuring holistic care.
Assisted physicians with diagnostic tests and therapeutic procedures, facilitating timely medical interventions.
Documented patient assessments and responses in electronic health records to ensure comprehensive care.
Maintained precise records of patient assessments, treatments, medication administration times, and dosages prescribed.
Educated patients and families on treatment plans and health conditions for informed decision-making.
Mentored new nurses on procedures and best practices, contributing to improved patient outcome goals.