Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Case Hahn

Case Hahn

Dickinson,TX

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

17
17
years of professional experience

Work History

Houston / College Station General Manager

FBS Appliance
Houston , TX
10.2020 - 04.2025
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Trained employees on duties, policies and procedures.
  • Developed service and sales strategies to improve retention and revenue.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Tracked monthly sales to generate reports for business development planning.

Specialty Sales Manager

Best Buy Co Inc. Pacific Sales
Houston, TX
07.2017 - 10.2020
  • Developed, planned and organized sales strategies to achieve desired results and goals.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.

Market Training Manager

JABEZ LLP / Sears Home Appliance Showrooms
Houston, TX
01.2013 - 07.2017
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Elevated team member performance while cultivating customer relationships to drive sales.
  • Reduced process gaps by effectively training new hires on best practices and protocols.

Area Sales Manager

JABEZ LLP / Sears Outlet Stores
Houston / DFW, TX
01.2013 - 01.2013
  • Monitored sales team performance and provided effective training to help each reach targets.
  • Developed and managed regional sales program and market operations.
  • Identified prospects to foster growth for new business partnerships to build pipelines.

General Manager

JABEZ LLP / Sears Appliance & Hardware Stores
Katy, TX
01.2009 - 01.2013
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Designed sales and service strategies to improve revenue and retention.

General Manager

JABEZ LLP, Sears Home Appliance Showrooms
Houston, TX
01.2008 - 01.2009
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.

Education

Sam Houston State University
Huntsville, TX

Blinn College
Brenham, TX

Columbus High School
Columbus, TX

Skills

  • Planning and coordination
  • On-site product demonstrations
  • Product and service knowledge
  • Post-sales support
  • Inside and outside sales
  • Lead generation
  • Product merchandising
  • Team management
  • Problem resolution
  • Customer service
  • Team building

Timeline

Houston / College Station General Manager

FBS Appliance
10.2020 - 04.2025

Specialty Sales Manager

Best Buy Co Inc. Pacific Sales
07.2017 - 10.2020

Market Training Manager

JABEZ LLP / Sears Home Appliance Showrooms
01.2013 - 07.2017

Area Sales Manager

JABEZ LLP / Sears Outlet Stores
01.2013 - 01.2013

General Manager

JABEZ LLP / Sears Appliance & Hardware Stores
01.2009 - 01.2013

General Manager

JABEZ LLP, Sears Home Appliance Showrooms
01.2008 - 01.2009

Sam Houston State University

Blinn College

Columbus High School