Casen Thompson

• Oversaw onsite and offsite maintenance, repair and installation jobs.
• Managed installation schedules for cabinet projects across multiple sites.
• Coordinated with teams to ensure timely delivery of materials and supplies.
• Trained staff on equipment usage and safety protocols in field operations.
• Oversaw customer interactions to address concerns and gather feedback effectively.

• Coordinated field operations across multiple projects, enhancing team efficiency and ensuring timely delivery of services.
• Cultivated strong relationships with builders and subcontractors to ensure seamless project execution.
• Ensured high-quality cabinetry installations by swiftly addressing issues, resulting in improved customer satisfaction.
• Ensure high-quality cabinetry installations, addressing issues swiftly to enhance customer satisfaction.
• Coordinate installation schedules and quality checks, optimizing workflow and resource allocation.
• Coordinated field operations across multiple projects to enhance team efficiency and ensure timely service delivery.

• Mentored team to exceed sales targets, cultivating a collaborative, high-achieving environment.
• Led sales and merchandising to drive store performance and elevate customer satisfaction.
• Streamlined operations to enhance efficiency and elevate customer engagement.

• Oversaw daily store operations, including opening/closing, cash management, merchandising, and inventory control to maintain smooth operations.
• Supervised 10 associates, managing hiring, training, and scheduling to ensure team readiness.
• Increased sales by enhancing customer engagement and executing promotions effectively.

• Managed daily retail operations to increase sales and enhance customer satisfaction.
• Developed employee skills in sales and safety to strengthen team effectiveness.
• Streamlined inventory processes using equipment to improve logistical efficiency.
• Utilized equipment to streamline inventory processes, boosting logistical efficiency.

Stocked shelves to ensure product availability for customers. Assisted customers with project inquiries, providing guidance to help them find desired products efficiently. Pulled shelved products forward to enhance accessibility for shoppers, facilitating easier product selection. Retrieved shopping carts from parking lot for incoming customers. Operated equipment, including forklift, reach truck, and order picker, to support store operations and fulfill inventory needs.

• Guided customers in finding products and addressing their inquiries.
• Managed inventory by restocking shelves and organizing merchandise displays.
• Collaborated with team members to maintain store cleanliness and safety standards.