Casen Thompson
Jourdanton,Texas
Summary
Results-driven shop owner with a focus on optimizing operations and customer engagement. Expertise in inventory management and financial tracking, contributing to improved efficiency and customer loyalty.
Overview
5
5
years of professional experience
Work History
Service Advisor
Allways Automotive
Pleasanton, TX
05.2026 - Current
- Assisted customers with vehicle service inquiries and scheduling appointments.
- Maintained accurate records of customer interactions and service history.
- Provided detailed explanations of service options and pricing to clients.
- Collaborated with technicians to ensure timely completion of services.
Shop Owner
Pedal Down
Jourdanton, TX
05.2025 - Current
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to enhance store visibility and attract new customers.
- Oversaw inventory management, optimizing stock levels to reduce waste.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
Diesel Mechanic
True Horsepower Diesel
Kerrville, TX
05.2023 - 06.2025
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance on heavy-duty vehicles, enhancing overall operational efficiency.
- Collaborated with team members to troubleshoot mechanical issues, improving repair timelines.
- Utilized diagnostic tools to identify faults in electrical systems, streamlining repair processes.
- Mentored junior mechanics on best practices for engine repairs and maintenance tasks.
- Installed new systems and components in vehicles.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Customized heavy-duty vehicles for specific operational requirements, increasing their functionality.
Derrickhand
Helmerich & Payne Inc
Seguin, TX
05.2021 - 07.2023
- Operated drilling equipment to ensure optimal performance and safety standards.
- Assisted in rig-up and rig-down operations, maintaining efficiency during transitions.
- Monitored drilling parameters to optimize operations and identify potential issues.
- Collaborated with crew members to enhance teamwork and streamline workflows.
- Trained new personnel on safety protocols and operational procedures effectively.
- Maintained proper fluid levels in the mud pits, ensuring smooth operation throughout the drilling process.
- Verified and recorded drilling fluid properties at regular intervals to report deviations.
- Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
- Managed inventory of consumable supplies, ensuring adequate stock levels for continuous operation without delays or disruptions.
- Contributed to successful drilling operations with precise handling and maintenance of high-pressure hoses and pumps.
- Used correct harnesses and devices to position and align derrick elements.
- Assisted with derrick assembly and disassembly.
Education
High School Diploma -
Harper ISD
Harper, TXSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Attention to detail
- Excellent communication
- Workflow management
- Mechanical aptitude
- Reporting and documentation
- Teamwork and collaboration
- Work prioritization
Timeline
Service Advisor
Allways Automotive
05.2026 - Current
Shop Owner
Pedal Down
05.2025 - Current
Diesel Mechanic
True Horsepower Diesel
05.2023 - 06.2025
Derrickhand
Helmerich & Payne Inc
05.2021 - 07.2023
High School Diploma -
Harper ISD