Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Casey Anderson

Casey Anderson

Coldspring

Summary

Dynamic professional with a proven track record at Hyland Floors, excelling in office administration and data entry. Adept at enhancing customer satisfaction through critical thinking and exceptional service. Skilled in Excel and managing sensitive information, contributing to organizational success and efficiency. Recognized for delivering timely project outcomes and fostering positive client relationships.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Hyland Floors
11.2019 - 08.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Restaurant Server

Chili's Bar and Grill
04.2017 - 02.2018
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Bartender/Restaurant Server

BreWingZ Restaurant and Bar
03.2015 - 11.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Sales Representative

Concrete Contractors Supply Of Texas
09.2014 - 03.2015
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Negotiated prices, terms of sales and service agreements.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

GED -

HSEP
Home
06-2024

Skills

  • Customer service

  • Data entry

  • Computer skills

  • Office administration

  • Critical thinking

  • Excel spreadsheets

Languages

ASL
Elementary

Timeline

Administrative Assistant

Hyland Floors
11.2019 - 08.2023

Restaurant Server

Chili's Bar and Grill
04.2017 - 02.2018

Bartender/Restaurant Server

BreWingZ Restaurant and Bar
03.2015 - 11.2017

Sales Representative

Concrete Contractors Supply Of Texas
09.2014 - 03.2015

GED -

HSEP

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