Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Appleton

Columbus

Summary

Reliable worker with a background in several industries enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

10
10
years of professional experience

Work History

Senior Coordinator

Ease Logistics
11.2023 - 06.2024
  • Gathered and organized materials to support operations.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Kept high average of performance evaluations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Built and established relationships with staff and vendors.
  • Monitored market and negotiated rates based on trends.
  • Tracked shipments and trucks out on deliveries.
  • Contacted existing customers to update accounts and confirm deals.
  • Communicated with drivers and dispatch to coordinate delivery schedules.
  • Bargained terms and rates with vendors and carriers for favorable shipping conditions.
  • Originated and implemented operational processes and procedures, amplifying productivity.
  • Negotiated and arranged transport of goods with shipping or freight companies.

Support Coordinator

Ease Logistics
03.2023 - 10.2023


  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

Manager

George’s Pizza
06.2017 - 02.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Patient Consultant

Terrasana
07.2018 - 10.2020


  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Checked guests' photo identification for validity and age requirements.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Manager

Keystone Resort
06.2014 - 02.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Social Work - Social Work

Ohio State University
Columbus, OH
06.2022

Skills

  • Microsoft Office
  • Microsoft Excel
  • Special Requirements
  • Team Goals
  • Workflow Processes
  • Professional Development
  • Team Support
  • Administration and Operations
  • Data Communications
  • Office Support
  • Operational Support

Timeline

Senior Coordinator

Ease Logistics
11.2023 - 06.2024

Support Coordinator

Ease Logistics
03.2023 - 10.2023

Patient Consultant

Terrasana
07.2018 - 10.2020

Manager

George’s Pizza
06.2017 - 02.2023

Manager

Keystone Resort
06.2014 - 02.2017

Social Work - Social Work

Ohio State University

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