Casey Ash
Uniontown
Summary
Motivated professional with a strong background in salon operations and customer service. Known for exceptional problem-solving abilities and adaptability, committed to driving business growth and enhancing client loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Salon Owner
Cuts By Casey
05.2025 - Current
- Managed daily salon operations, ensuring exceptional customer service and satisfaction.
- Developed and maintained relationships with clients, enhancing loyalty and repeat business.
- Implemented marketing strategies to attract new customers and increase brand visibility.
- Scheduled appointments efficiently, optimizing staff workload and client experience.
- Oversaw inventory management, ensuring adequate stock levels of supplies and products.
Manger
Spirit Halloween Store
08.2025 - 12.2025
- Directed daily operations, ensuring efficient store management and optimal customer service.
- Trained and mentored team members to enhance customer service skills and improve sales performance.
- Implemented employee scheduling systems to ensure optimal staffing levels during peak hours.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
- Revamped product displays to enhance visual appeal and stimulate interest.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Cosmetologist
Supercuts
10.2019 - 04.2025
- Provided exceptional customer service to enhance client satisfaction and retention.
- Assisted in maintaining cleanliness and organization of workstations to ensure a safe environment.
- Recommended suitable hair care products tailored to individual client needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
Assistant Salon Manager
Sport Clips
04.2018 - 10.2019
- Led team initiatives to improve customer service efficiency and satisfaction levels.
- Mentored junior staff, fostering a collaborative environment and enhancing team capabilities.
- Developed staff training programs to enhance operational knowledge and skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Lake High School
Hartville, OH05-2015
Skills
- Customer service
- Team leadership
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Conflict resolution
- Business administration
- Marketing
- Negotiation
- Salesforce management
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
- Networking strategies
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Organizational skills
- Work Planning and Prioritization
Accomplishments
I earned my Cosmetology license before graduating high school. I was also a member of one of the top high school bands in Ohio, excelling in the arts. From the time i graduated until now' I have dedicated myself to my career, working my way up the ladder in the hair industry, finally reaching my goal in becoming a salon owner! Aside from that, i have been a mother for almost 8 years to my son. I consider that to be my greatest achievement in life.
Certification
- Licensed Cosmetologist - 1,500 hours
Timeline
Manger
Spirit Halloween Store
08.2025 - 12.2025
Salon Owner
Cuts By Casey
05.2025 - Current
Cosmetologist
Supercuts
10.2019 - 04.2025
Assistant Salon Manager
Sport Clips
04.2018 - 10.2019
High School Diploma -
Lake High School