Casey Baumgartner
Otsego,MN
Summary
Dynamic Key Account Manager with a proven track record at CH Robinson, specializing in elevating client relationships and spearheading business development. Been successful in data-driven decision-making and adept at problem-solving, successfully enhancing account retention by fostering teamwork and adaptability. Achieved significant growth through strategic account management and relationship selling. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
20
20
years of professional experience
Work History
Key Account Manager
CH Robinson
2004.04 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
Education
BBA - Marketing
University of Minnesota Duluth
Duluth, MN04.2003
Skills
Client Relationship Building
Business Development
Key Account Management
Data-driven decision-making
Relationship selling
Cross-Functional Collaboration
Account Management
Account development
Account Retention
Problem-Solving
Teamwork and Collaboration
Adaptability
Accomplishments
Peak Performer in 2020 and 2021
Awarded General Mills On-Site Carrier Partner of the Year Award in 2020.
Timeline
Key Account Manager
CH Robinson
2004.04 - Current
BBA - Marketing
University of Minnesota Duluth
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