Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.
Overview
4
4
Years of billing experience
Work History
Certified Nursing Assistant
Southbrook Nursing Home
Farmington, MO
10.2025 - Current
Provided compassionate care to patients, ensuring comfort and safety during daily activities.
Assisted nursing staff with medical procedures, maintaining compliance with healthcare protocols.
Monitored vital signs and reported changes to healthcare team promptly for timely interventions.
Educated patients and families on care plans, promoting understanding of treatment processes.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Accounting/Medical Biller
Presbyterian Manors of Mid-America
Farmington, MO
08.2024 - 10.2025
Processed and submitted insurance claims to maximize reimbursements for services rendered.
Reviewed patient accounts for accuracy and resolved discrepancies in billing.
Collaborated with healthcare providers to obtain necessary documentation for claims approval.
Monitored outstanding invoices and performed collections duties.
Verified insurance of patients to determine eligibility.
Filed and updated patient information and medical records.
Communicated with insurance providers to resolve denied claims and resubmitted.
Posted payments and collections on regular basis.
Generated monthly billing and posting reports for management review.
Collected payments and applied to patient accounts.
Maintained accurate records of customer payments.
HOSPICE AIDE
Mercy Hospital
Festus, MO
03.2024 - 08.2024
Assisted with daily living activities including bathing, grooming, feeding, toileting, ambulating, and transferring patients.
Participated in continuing education courses related to end-of-life care practices.
Implemented therapeutic interventions according to plan of care instructions from physicians and nurses.
Educated patients and families about end-of-life care options and available resources.
Performed basic nursing duties such as taking vital signs, providing personal hygiene assistance, and changing dressings.
Conducted home visits regularly to assess patient status, provide comfort measures, discuss treatment options.
BILLING SPECIALIST
Link Technologies Inc.
Dittmer, US
01.2021 - 03.2024
Managed all billing correspondences for clients.
Performed general clerical duties including call handling, appointment management, invoicing, and customer support.
Maintained accurate and complete billing system and process.
Handled escalated cases from customers regarding billing disputes.
Provided timely follow up on past due accounts using phone calls, emails, or letters.
Demonstrated ability to identify errors or inconsistencies in data entry quickly and efficiently.
Generated refund checks for overpayment.
Successfully managed accounts receivable and billing processes for multiple clients.
Prepared, reviewed, and sent out collection letters on set schedule.
MEDICAL RECORDS MANAGER
Festus Manor
Festus, US
05.2020 - 01.2021
Maintained medical records and assisted in human resource duties including new employee orientation, updating employee records, and participate in daily administration meetings.
Held employee performance reviews alongside the Human Resource Manager.
Ran the administrative office by answering phones and coordinating meetings with new patients and their families.
Responded promptly to requests from internal personnel for access to patient information.
Conducted monthly reviews of charts for coding accuracy and timely completion by physicians and providers.
Reviewed all incoming documents prior to indexing into the system for accuracy and completeness.
CERTIFIED NURSING ASSISTANT
Farmington Health Services
Farmington, US
06.2018 - 05.2020
Worked within as a nursing team to provide care to elderly patients and those participating in the rehabilitation program.
Implemented individual patient care plans to reach short term and long term health goals including monthly family meetings and end of life care.
Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Completed daily documentation and charts regarding patient care, and input reports into practice databases.
CERTIFIED NURSING ASSISTANT
Southbrook Nursing and Rehabilitation Center
Farmington, US
04.2013 - 06.2018
Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
Completed daily documentation and charts regarding patient care, and input reports into practice databases.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices.
Answered call lights to provide emergency treatment and assistance to patients.