Casey Bird
Houseman
Providence Forge,VA
Summary
Reliable Hospitality worker dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
1
1
year of professional experience
Work History
Housekkeping Houseman
Club Wyndham Margaritaville Atlanta
03.2022 - 10.2022
- Contributed to the achievement of high guest satisfaction ratings by consistently meeting or exceeding cleanliness standards in assigned areas.
- Maintained inventory of cleaning supplies and linens, ensuring adequate stock levels for uninterrupted service.
- Participated in ongoing training programs to stay current on industry best practices and improve job performance.
- Provided support to laundry operations, ensuring fresh linens were available as needed.
- Enhanced guest satisfaction by providing prompt and thorough cleaning of hotel rooms and common areas.
- Demonstrated attention to detail when performing deep-cleaning tasks on a rotational basis, ensuring all spaces remained well-maintained throughout the year.
- Collaborated with housekeeping staff to deliver exceptional service and maintain positive working relationships.
- Handled special requests from guests, such as additional amenities or specific room arrangements, enhancing their overall experience.
- Contributed ideas during team meetings aimed at improving overall efficiency and guest satisfaction.
- Supported fellow team members during peak periods or absences, fostering a strong sense of teamwork within the department.
- Adapted quickly to changes in daily schedules or unforeseen situations, demonstrating flexibility and dedication to the role.
- Streamlined room preparation process, ensuring timely turnovers for incoming guests.
- Reported maintenance issues encountered during daily tasks, facilitating timely repairs and minimizing guest disruption.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Trained by Chief ENG to perform daily Blitz's
- Trained by ENG Supervisor to make simple repairs
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04.2018
Skills
- Strong Work Ethic
- Knowledge of safety regulations
- Professional Appearance
- Laundry expertise
- Furniture Moving
- Basic repair skills
- Ability to multitask
- Room setup assistance
- Teamwork
- Customer Service
- Hospitality background
- Physically strong
- Health and safety compliance
- Guest Relations
Accomplishments
Received Employee of the month for outstanding team work and dedication to resort.
Timeline
Housekkeping Houseman
Club Wyndham Margaritaville Atlanta
03.2022 - 10.2022
High School Diploma -
Penn Foster Career School
Similar Profiles
Andre WalkerAndre Walker
Pool Attendant at Club Wyndham AtlantaPool Attendant at Club Wyndham Atlanta
SHEAMUS DOYLESHEAMUS DOYLE
Bartender at Lifetime Athletic Club/MargaritavilleBartender at Lifetime Athletic Club/Margaritaville
RONEL B. TAGARORONEL B. TAGARO
Maintenance Officer at Club Wyndham Coffs HarbourMaintenance Officer at Club Wyndham Coffs Harbour