CASEY BOWES
Summary
Resilient retail professional with experience in diverse roles within the industry. Almost 6 years of working customer service including; fast food, retail, and restaurant work. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Worker
Dollar Tree
Hooksett
07.2025 - Current
- Operated cash register and processed transactions accurately.
- Assisted customers with product selection and inquiries.
- Engaged with customers to enhance shopping experience and address their needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Stocked shelves and organized merchandise displays for visibility.
- Maintained cleanliness and organization of the store environment.
- Collaborated with team members to streamline inventory replenishment processes.
- Unloaded truck deliveries efficiently in a timely manner.
Team Member
The Bagel Works
Concord
03.2025 - 06.2025
- Assisted customers in selecting menu items and taking orders efficiently.
- Operated cash register and processed customer transactions accurately.
- Followed food safety guidelines to ensure quality and compliance standards.
- Worked hard to learn required tasks quickly to maximize performance.
Sales Associate/Product Specialist
Goodwill
Concord
10.2024 - 03.2025
- Assisted customers in locating and selecting merchandise.
- Processed transactions accurately at the point of sale.
- Ensured cleanliness and organization of sales floor throughout shifts.
- Handled customer complaints in a professional manner.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Emptied trash cans and disposed of waste materials properly.
Insider/Shift Leader
Papa Johns
Concord
07.2023 - 08.2024
- Became shift lead after turning 18 on may 30th, 2024
- Opened store multiple times on my own after becoming a shift lead
- Coordinated with my team to make pizzas in a quick and orderly fashion
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained cleanliness and organization of the store environment.
- Prepped ingrediants and toppings for the day
- Cleaned dishes quickly to maintain kitchen hygiene.
Intern
Darbster Doggy
Chichester
03.2024 - 05.2024
- Cleaned breakfast bowls
- Did laundry
- Dog socializing both puppies, adults and quarantined dogs
- Walked dogs around the property when needed
Seasonal associate
Burlington coat factory
Concord
12.2022 - 05.2023
- Operated cash register and processed customer transactions efficiently.
- Floor clean up when necessary
- Organized hanger labels during down time
Crew Member
McDonald's
Concord
09.2021 - 06.2022
- Operated cash register and handled customer transactions efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new crew members on operational procedures.
Education
Bow High School
Bow, NHSkills
- Customer service
- Cash register operation
- Point of sale systems
- Professional demeanor
- Visual merchandising
- Seasonal display setup
- Attention to details
- Problem-solving
- Adaptability in fast-paced environments
- Reliability and punctuality
- Professional demeanor
- Communication
- Relationship building
- Patience and empathy
- Basic math
- Creative writing
- Editing
- Digital drawing
- Leadership
- Relationship building
Affiliations
- Writing
- Drawing
- Painting
- Esports
- Cosplay
- Acting
- Gaming
- Social media content creator
Languages
English
Professional
Certification
- Osha 10 certified
References
References available upon request.
Timeline
Retail Worker
Dollar Tree
07.2025 - Current
Team Member
The Bagel Works
03.2025 - 06.2025
Sales Associate/Product Specialist
Goodwill
10.2024 - 03.2025
Intern
Darbster Doggy
03.2024 - 05.2024
Insider/Shift Leader
Papa Johns
07.2023 - 08.2024
Seasonal associate
Burlington coat factory
12.2022 - 05.2023
Crew Member
McDonald's
09.2021 - 06.2022
Bow High School