Casey Burton
Restaurant Manager
Kissimmee,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
2nd Shift Manager
HMS Host International
Orlando, FL
07.2022 - Current
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Shift Manager
HMS Host International
Orlando, United States
11.2021 - 06.2022
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours, and inventory movements.
- Scheduled staff to establish adequate coverage during peak business hours.
Night Supervisor
Wawa
Orlando, United States
06.2018 - 10.2021
- Organized evening meetings to set operations for following day and next shift crew.
- Observed each team member to carry out duties and provided constructive criticism.
- Maintained stock of products and ordered new products when stock was running low.
- Enforced policies and procedures to increase efficiency.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Gateway High School
Kissimmee, FL 08.2007 - 05.2009
No Degree - Criminal Justice
University of Phoenix
Tempe, AZ 05.2001 -
Skills
Organization and Time Management
Certification
National Food Registry
Timeline
ServSafe Alcohol
08-2022
2nd Shift Manager
HMS Host International
07.2022 - Current
Shift Manager
HMS Host International
11.2021 - 06.2022
National Food Registry
06-2019
Night Supervisor
Wawa
06.2018 - 10.2021
High School Diploma -
Gateway High School
08.2007 - 05.2009
No Degree - Criminal Justice
University of Phoenix
05.2001 -
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