CASEY CALABRESE
Deerfield Beach,FL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
Work History
Manager
Whistle Stop Public House
12.2022 - Current
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box.
- Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Server
Houstons
11.2022 - 12.2023
- Utilized sales techniques to build customer interest and close sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
Manager
Bergen Passaic Animal Hospital
07.2019 - 09.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FL05.2023
Skills
- Direct sales
- Sales management
- Staff training and development
- Marketing
- Team leadership
- Customer service
Timeline
Manager
Whistle Stop Public House
12.2022 - Current
Server
Houstons
11.2022 - 12.2023
Manager
Bergen Passaic Animal Hospital
07.2019 - 09.2022
Bachelor of Arts - Psychology
Florida Atlantic University
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