Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Customer Service
Papouli's Greek Resturant
2023.06 - Current
Handled calls promptly and with courteous professionalism.
Maintained working knowledge of products, accounts, representatives, tools and systems.
Processed orders, service requests and applied information to customers.
Completed call documentation while speaking with customers.
Assistant
M & M Tech Services
2020.06 - Current
Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Offered technical support and troubleshot issues to enhance office productivity.
Order Processor
Mercari
2019.03 - Current
Order Processing/Entry
Shipping and Handling
Processed Customer Service Orders
Independent Contractor
Retail Arbitration
2013.02 - 2017.08
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Assisted customers with prompt and polite support in-person and via telephone.
Answered incoming calls and emails to provide product information, features and benefits.
Manager
Star's Drive In
2011.04 - 2012.08
Managed Customer Service Calls and Concerns
Merchandise Handling and Ordering
Money and Deposit Handling
Merchandise Shipping and Receiving
Education
General Education - Business & Cosmotology
Coastal Bend College
Beeville, TX
06.2012
High School Diploma -
AC Jones
Beeville, TX
05.2010
Skills
Customer Service and Assistance
Merchandise Orders and Exchanges
Cash Register Operations
Administrative and Office Support
Shipping and Receiving
Order and Invoice Processing
Order Entry
Microsoft Office
Multitasking and Organization
Merchandising
Timeline
Customer Service
Papouli's Greek Resturant
2023.06 - Current
Assistant
M & M Tech Services
2020.06 - Current
Order Processor
Mercari
2019.03 - Current
Independent Contractor
Retail Arbitration
2013.02 - 2017.08
Manager
Star's Drive In
2011.04 - 2012.08
General Education - Business & Cosmotology
Coastal Bend College
High School Diploma -
AC Jones
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